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Examples
of our innovative use of technology include -
'TruelyRemote'
Our
TruelyRemote solution allows you to extend the boundary of the contact
centre, using GPRS (General Packet Radio Service) employees can
become part of the contact centre environment from almost any location.
'Distance
Reporting'
Our
Distance Reporting solution utilises SMS (Short Message Service)
and MMS (Multimedia Message Service) to ensure your supervisors
and call centre managers always remain on top of call centre performance.
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