futuri - contact centre services
 

 


Examples of our innovative use of technology include -

'TruelyRemote'

Our TruelyRemote solution allows you to extend the boundary of the contact centre, using GPRS (General Packet Radio Service) employees can become part of the contact centre environment from almost any location.

'Distance Reporting'

Our Distance Reporting solution utilises SMS (Short Message Service) and MMS (Multimedia Message Service) to ensure your supervisors and call centre managers always remain on top of call centre performance.

 

 
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